The designated senior manager/employer must ensure that all records are up-to-date and include the final decisions and actions that conclude the case. All records are to be kept on the person’s confidential file until the person reaches normal retirement age or for 10 years if that is longer.
Final closure of a case must be communicated to the LADO, who should make a record of the final outcome.
Learning the lessons: on conclusion of any case, the employer, in consultation with the LADO where possible, should review the circumstances and outcomes of the case with a view to learning any lessons and determining whether any further action is need to improve policy and practice within the organisation or within any other agency involved e.g any training needs. In some cases consideration may be needed as to whether any matters should be brought to the attention of the LSCB
