Agencies providing services to all children within universal services will seek additional support from within their organisation or from a partner when a specific problem is identified e.g. hygiene issues, lateness in school attendance,
Permission to share information will be obtained by the consulting agency from the parent and child when a consultation with another agency is needed.
Consultation may be a single telephone call or contact between a number of professionals.
Consultation may lead to a lowering of concern, provision of services, or the decision to call a Child in Need meeting. Responsibility remains with the agency seeking the consultation.
Seeking a consultation is not a referral to any other agency and responsibility for the case remains with the agency seeking the consultation.